Congratulations to OnDemand Answers Inc. for successfully getting certified with IAS-accredited ISO/IEC 27001:2013. With this accomplishment, they have proven their adherence to Information Security Management Systems (ISMS).
The scope of OnDemand Answers Inc. includes the Management of Information Processing and Security at Directly OnDemand by Movate applies to Digital Customer Experience (DCX) and Enterprise Product Support Services. It includes the Support Functions, Administration, Human Resources, Information Technology, Finance and Accounting, Sales, Marketing, Procurement and Legal. SoA Details: MDT_ISMS_RG_004_SOA_V1.0_Dated: – 11.09.2023
As economies worldwide shift towards digital integration, prioritising data protection becomes paramount. Hence, certifications such as ISO/IEC 27701:2019 for Privacy Information Management Systems(PIMS), and compliance with the General Data Protection Regulation (GDPR) can assist OnDemand Answers Inc. in safeguarding critical data belonging to clients and customers.
Additionally, ISO 22301:2019 ensures the implementation of a robust Business Continuity Management System (BCMS). Whereas ISO 37001:2016 certification enables OnDemand Answers Inc. to adhere to an ethical code of conduct, establishing an Anti-Bribery Management System (ABMS).
Benefits of ISO/IEC 27001:2013 for OnDemand Answers Inc.
ISO/IEC 27001:2013 specifies a systematic method for managing sensitive enterprise information, assuring its confidentiality, integrity, and availability. For OnDemand Answers Inc., this entails protecting customer data, intellectual property, and other vital information assets against unauthorized access, disclosure, change, or destruction.
OnDemand Answers Inc. has demonstrated its dedication to upholding globally acknowledged best practices in information security management by complying with ISO/IEC 27001:2013. This can be especially important in sectors where industry-specific rules or data protection legislation (like the GDPR) require businesses to comply with regulations.
In the domain of Enterprise Product Support Services and Digital Customer Experience (DCX), trust is critical. Customers and stakeholders may be assured that their data and interactions are treated with the utmost care and vigilance thanks to OnDemand Answers Inc.’s ISO/IEC 27001 accreditation, which is a concrete demonstration of the company’s dedication to information security.
Organizations are required by ISO/IEC 27001:2013 to evaluate and upgrade their information security management systems regularly, which promotes a culture of continuous improvement. Through this iterative method, OnDemand Answers Inc. can continuously manage information security risks effectively in response to changing company needs, threats, and technological advancements.
The certification experience was “process-oriented and constructive,” according to our Lead auditor Mr. P. Rajaram and auditor Mr. Sagar, who oversaw the audit process. The audit process was conducted with mutual collaboration and gave useful insights into the efficacy of their internal systems. He applauds the whole organisation for their persistent assistance.
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